ctz77 Terms and Conditions

ctz77 (hereinafter referred to as the "platform", "we", or "site") is an online gaming and sports betting platform operated for users in Bangladesh. These terms and conditions shall be considered a binding legal agreement between ctz77 and all registered users.

By visiting the ctz77 website, creating an account, playing any game, placing a bet, or participating in any promotion, you will automatically be deemed to have accepted these terms and conditions. In addition to these terms, our Privacy Policy and Responsible Gaming Policy also apply.

This document has been written in Bengali and the Bengali text shall be considered final and binding. We reserve the right to change these terms at any time, and continued use of the site after any changes will be considered acceptance of the revised terms.

To use services on ctz77, creating a personal account is required. At the time of registration, you must provide accurate, complete, and up-to-date information. Providing false or misleading information may result in account cancellation.

Only one account per person is permitted. Operating multiple accounts by the same person is strictly prohibited. If multiple accounts are detected, all accounts will be suspended and deposited funds may be forfeited.

• The email address and mobile number provided at registration must be active and personal.
• Keeping the password confidential is entirely the user's responsibility.
• If unauthorized access to the account is suspected, support must be notified immediately.
• Allowing any third party to use your account is strictly prohibited.
• The account name cannot be changed later, so please enter the correct name at the time of registration.

For identity verification purposes, ctz77 may request a national identity card, passport, or other documents from a user at any time. Withdrawals may be held pending until verification is complete.

ctz77 is for those aged 21 and over only. Minors opening accounts and playing games is completely prohibited. Providing false information about age at the time of registration is a serious violation of these terms and the account will be cancelled immediately.

ctz77 may request a birth certificate, national identity card, or other government-issued document to verify a user's age at any time. If it is found after age verification that the user is under 21, the account will be cancelled and all winnings will be forfeited.

For those aged 21+ only. A request to parents and guardians — please ensure that children cannot access this platform.

ctz77 currently supports the following payment methods: bKash, Nagad, Rocket, and Upay. All transactions are completed in Bangladeshi Taka (BDT / ৳).

ctz77 follows a strict policy against money laundering. Any suspicious financial activity may be reported to the relevant authorities.

ctz77 offers various bonuses and promotional offers from time to time. Each offer has its own rules, which are detailed on the relevant page. The general bonus rules are described below.

The VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond — each providing weekly cashback benefits. Detailed rules for VIP tiers can be found on the relevant page.

All games available on ctz77 are operated by third-party software providers. The outcome of each game is determined through random number generator (RNG) technology, which is fair and unbiased.

• Each game has its own rules; please read them before starting to play.
• If a game is left incomplete due to a technical error, ctz77 may cancel that round and refund the bet amount.
• Exploiting any bug or error in the game software is strictly prohibited.
• If the connection is lost during a game, the game state will be saved on the server and can be continued upon reconnection.
• For sports betting, winnings will be determined by confirming match results from official sources.
• Separate rules apply for betting on various sports including cricket, football, and kabaddi.

In live casino games, the dealer's decision is final. No complaints will be accepted after the game has ended.

Any of the following activities are completely prohibited on ctz77, and if such activities are detected, the account will be permanently closed:

• Fraud: Providing false information, using a fake identity, or using someone else's information.
• Money Laundering: Using the platform for the purpose of transferring illegal funds.
• Collusion: Colluding with other players to defraud the platform.
• Bot Use: Playing using automated software or artificial intelligence.
• Chargeback Fraud: Claiming a chargeback after deposited funds have been withdrawn.
• Multiple Accounts: Operating multiple accounts by the same person.
• Bonus Abuse: Exploiting flaws in the bonus system or attempting to claim the same bonus multiple times.
• Hacking: Attempting unauthorized access to the site's software or infrastructure.

Any of the above violations will result in all winnings being forfeited, and ctz77 reserves the right to take legal action.

Although ctz77 operates as a safe and reliable platform, our liability is limited in the following situations:

• ctz77 is not responsible for losses caused by internet disconnection or technical failures.
• We are not responsible for losses caused by the user's own negligence or disclosure of their password.
• We are not responsible for any delays or issues occurring at third-party payment gateways.
• ctz77 is not responsible for service interruptions caused by unforeseen events (natural disasters, government directives, power outages).
• Game outcomes are entirely chance-based; ctz77 is not responsible for financial losses.

In any situation, our maximum liability will be limited to the actual funds held in the user's account.

ctz77 reserves the right to suspend or permanently close any account without warning for the following reasons:

• Violation of any provision of these terms and conditions.
• Failure to verify identity or age.
• Accounts inactive for an extended period (12 months or more).
• Suspicion of money laundering or fraud.
• Direction from a government or regulatory authority.

If an account is closed without any violation, legitimate funds will be returned. To voluntarily close an account, please contact support via live chat or email.

A self-exclusion request can be made under the responsible gaming policy. For more information, visit the Responsible Gaming page.

ctz77 is committed to protecting users' personal information. We use SSL encryption technology to keep all data secure.

• Users' personal information is not sold to third parties.
• Information may be used to improve services and to fulfill legal obligations.
• Details about the cookie policy can be found on our Privacy Policy page.
• We may be legally required to provide information to the relevant authorities under anti-money laundering regulations.

To learn more about data protection and privacy, please read our Privacy Policy.

ctz77 firmly believes in responsible gaming. Gambling should be done for entertainment purposes — never as a source of income.

• Users can set deposit limits, betting limits, and session time limits on their accounts.
• Through the self-exclusion feature, an account can be deactivated for a specified period.
• If you notice signs of gaming addiction, please contact our support team.

For more information, visit our Responsible Gaming page.

ctz77 reserves the right to partially or fully amend these terms and conditions at any time without prior notice. Amended terms will take effect from the date of publication.

It is users' responsibility to check this page regularly. Continued use of the site after any changes will be considered consent to the new terms.

For significant changes, ctz77 may send a notice to users' registered email addresses.

If you have any questions or complaints about these terms and conditions, please contact our support team:

All disputes will first be addressed through discussion. ctz77's decision will be considered final, however users retain the right to pursue appropriate legal remedies.